Burnout, classified as an occupational disease by the WHO in 2021, is caused by physical and mental exhaustion resulting from excessive stress at work. The syndrome is a set of factors used to medically identify whether a person is experiencing a crisis caused by the professional environment in which they work.

To prevent it, psychologist Christina Maslach highlights six key dimensions that require attention in the workplace. They are: autonomy, workload, reward, community, fairness, and values.  These areas are broad enough to encompass the wide variety of research approaches adopted by professionals who have dedicated their lives to studying the Burnout phenomenon.

This month's Clave Talks guest is Carol Milters, facilitator and researcher of mental health in relation to work. In addition to sharing her experiences, she brings her perspective on how HR must act, urgently, to prevent a growing number of Burnout cases. She states that when the first person receives medical leave related to the crisis, the tendency is for a cascade effect to occur.

For this reason, Carol shares valuable tips for HR professionals and employees so they can identify warning signs before chaos sets in within the organization.

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